Ecoplus Mechanical Services is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.ecoplusmechanical.com].

We adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) (the Privacy Act), governing the collection, use, disclosure, storage, security, and disposal of your Personal Information.

1. Information we collect

We receive and store information you enter on our website or provide us in any other way. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process transactions and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications. However, if you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned immediately.

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws. Please contact us if you require specific details.

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

We may also collect the following information to help us understand how to make our website more user friendly and to measure the success of any advertising activities we may undertake:

(a) Your IP address.

(b) The date and time of your visits to our website.

(c) Your clicks and activity on this website.

(d) The referring website if any through which you clicked through to this website.

(e) Technical information on your browser, device and operating system.

2. Disclosure of Personal Information

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of www.ecoplusmechanical.com, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.

We may occasionally hire other companies to provide services on our behalf. Those companies will be permitted to obtain only the personal information they need to deliver the service. Ecoplus Mechanical Services takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

3. Cookies

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

4. Links & Embedded content

This website may contain links or embeds to other websites. These features are provided for your convenience, and their presence does not imply sponsorship, endorsement, or approval of the linked or embedded content.

Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

5. Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure.

6. Changes to This Privacy Policy

This policy is subject to change as we strive to keep it current. Modifications are effective immediately upon posting on our website. Please review periodically for updates.

If you have any questions about this Privacy Policy and would like further information, please contact us at service@ecoplusmechanical.com.

Address: Level 13, 60 Castlereagh St, Sydney NSW 2000